Some Hongkongers call for an ambulance even though it is not an emergency. This cannot be solved by grading calls according to their urgency. It is difficult for paramedics to classify emergency calls without the public's co-operation.
People who call the service usually want the ambulance to come as soon as possible. So some of them might lie about their condition to the paramedics. The problem is "bogus" emergency calls put the lives of people who really need medical assistance in danger.
We need to be more disciplined to prevent the abuse of ambulance services. All of us have the responsibility to ensure the resources are used only in a real emergency.
Milly Tsang (7B)
South China Morning Post
( November 5, 2008 )